FAQS
Frequently Asked Questions.
Getting Started.
How do I know if therapy is right for me or my child?
Many individuals seek support when they notice challenges with emotions, behaviour, social connections, anxiety, or major life transitions. You don't need to wait for a crisis to seek help; proactive support helps build the resilience and skills needed to navigate life more confidently.
What happens in the first appointment?
The initial session is a comprehensive assessment. We explore your concerns, history, strengths, and goals. This collaborative conversation allows us to develop a personalised plan tailored to your specific needs.
How long does therapy usually take?
Duration varies based on individual goals. Some clients benefit from short-term, skills-focused support (6-10 sessions), while others prefer longer-term therapeutic engagement. Your psychologist will discuss a recommended timeframe after your assessment.
Do parents attend sessions?
For children, parent involvement is crucial for lasting change. This may involve direct participation in sessions or separate guidance sessions. For teens and adults, sessions are typically individual, with collaborative check-ins for families where appropriate and agreed upon.
Our Approach.
What types of therapy do you use?
We use evidence-based modalities including Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Dialectical Behaviour Therapy (DBT), and neuroaffirming social/emotional interventions.
Do you support neurodivergent individuals?
Yes. We have extensive experience supporting neurodivergent people (Autism, ADHD, sensory differences). Our approach is neuroaffirming, focusing on understanding individual profiles and building on strengths rather than "fixing" differences.
Funding & Rebates.
Do you accept NDIS funding?
Yes, we support self-managed and plan-managed NDIS participants. Psychology services are typically funded under "Capacity Building - Improved Daily Living" or "Social Participation."
Can I receive a Medicare rebate?
Yes. With a valid Mental Health Treatment Plan from a GP or specialist, you can claim rebates for up to 10 individual sessions per calendar year. We also provide rebates for eligible group programs.
Do I need a referral to book?
No referral is required to book as a private client. However, you will need a formal referral and Mental Health Treatment Plan from your doctor if you wish to claim Medicare rebates.
Before You Book.
What if I (or my child) am nervous about talking?
That is completely normal. Our therapy space is designed to be low-pressure. For children, we use play and creative activities. For adults and teens, we move at your pace to ensure you feel safe and understood before diving into deeper work.
Still Have Questions?
If you are unsure whether our services are the right fit, our team is here to help.
📩 Contact our clinic to learn more or book an assessment.