FAQS
Frequently Asked Questions.
Getting Started With Therapy.
How do I know if my child needs to see a psychologist?
Many parents seek support when they notice their child struggling with emotions, behaviour, friendships, anxiety, school challenges, or major life transitions. You do not need to wait until things feel severe. Early support can help children develop skills to understand their emotions, build resilience, and navigate challenges more confidently.
What happens in the first appointment?
The first appointment is usually an assessment session with parents and/or the child. During this session we explore your concerns, your child’s strengths, developmental history, and goals for therapy. This helps us develop a personalised plan for how we can best support your child.
How long does therapy usually take?
The length of therapy varies depending on the child’s needs and goals. Some children benefit from short-term support focused on building specific skills, while others may benefit from longer-term support. Your psychologist will discuss recommendations after the initial assessment.
Do parents attend sessions with their child?
Parent involvement is often an important part of therapy. For younger children, parents may participate directly in sessions or receive guidance and strategies to support progress at home. For older children and teens, sessions may involve more individual work while still including collaboration with parents where appropriate.
Our Approach to Therapy.
What types of therapy do you use?
Our clinicians use evidence-based approaches tailored to each child’s needs. These may include Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Dialectical Behaviour Therapy (DBT), social skills interventions, emotional regulation programs, and parent coaching strategies.
Do you support neurodivergent children?
Yes. We have extensive experience supporting neurodivergent children and adolescents, including those with autism, ADHD, sensory differences, and learning challenges. Our approach focuses on understanding each child’s strengths while supporting emotional wellbeing and skill development.
Do you offer social skills programs?
Yes. We offer evidence-based group programs designed to help children and teens build friendship skills, communication abilities, emotional regulation, and social confidence.
NDIS Funding.
Do you accept NDIS funding?
Yes. We support families accessing psychology services through the National Disability Insurance Scheme (NDIS).
What type of NDIS participants do you support?
We currently support self-managed and plan-managed NDIS participants.
Can psychology be funded through the NDIS?
Most of our psychology services may be funded when they support a participant’s functional capacity, emotional regulation, social participation, or independence.
How do I start therapy using NDIS funding?
You can contact our clinic to discuss your child’s needs and provide a copy of your NDIS plan. Our team can help determine how psychology services may fit within your plan.
Medicare Rebates.
Can I receive a Medicare rebate for psychology sessions?
Yes. If your child has a Mental Health Treatment Plan from a GP, paediatrician, or psychiatrist, you may be eligible for Medicare rebates when seeing a Registered or Clinical Psychologist.
How many psychology sessions does Medicare cover?
Medicare rebates are available for up to 10 sessions per calendar year under a Mental Health Treatment Plan.
Do I need a referral to book an appointment?
No referral is required if you wish to book privately. However, if you would like to claim Medicare rebates, you will need a referral and Mental Health Treatment Plan from your doctor.
Signs Your Child May Benefit.
Parents often seek support when they notice changes in emotions, behaviour, or wellbeing. Some signs include:
• Frequent worries or anxiety
• Emotional outbursts
• Challenges with friendships
• School refusal or distress
• Behavioural difficulties
• Sensory sensitivities
• Low self-esteem
• Withdrawal from activities
Common Parent Searches.
Why does my child behave worse at home than at school?
Many children work very hard to regulate their emotions and behaviour during the school day. Home is often where they feel safest to release built-up stress and overwhelm.
Why does my child get overwhelmed so easily?
Some children experience emotions, sensory input, or changes in routine more intensely. When their nervous system becomes overloaded, they may struggle to regulate their reactions.
Why does my child worry so much?
Some children naturally experience more anxiety. Learning coping strategies can help them manage worries more effectively.
Before You Book.
Will my child think something is wrong with them?
Therapy is often explained as a place where children learn skills to understand emotions and handle challenges more confidently.
What if my child refuses to talk?
Therapy with children often includes activities, games, and creative approaches that help them express themselves comfortably without the pressure of just "talking."
Still Have Questions?
If you are unsure whether therapy is the right step, our team is happy to help guide you.
📩 Contact our clinic to learn more or book an appointment.