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Feedback &
Complaints


We are committed to providing a high standard of care and a positive experience for all individuals and families who access our services.

If something hasn’t met your expectations, we welcome your feedback. Sharing your concerns helps us understand your experience and make improvements where needed.

You are welcome to raise feedback directly with your clinician or contact our team using the form below. All feedback is taken seriously and will be responded to in a respectful and timely manner.

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All information is treated confidentially and will be managed in line with our privacy policy.

Prefer to speak with our team?

Optional External Support

If you would prefer to raise your concern with an external body, you may contact the AHPRA or the Health Care Complaints Commission (NSW).